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FAQ – Frequently Asked Questions

Are security systems expensive?
Let’s say you live somewhere with frequent storms, and you want a good flashlight. So, when the power goes out, you’ll have light for several hours. Would you by a cheap flashlight for $5 and hope it works, or buy a good one for $15 that includes a guarantee of four hours of light?

Your security system does not just protect your property. If also protects your personal safety. It keeps your family secure.

Can I use my smart phone app to control the alarm system?
Yes. We can show you “smart” systems that will respond to remote controls such as an app on your phone. We can also explain how to keep such devices secure. There are also ways to make such products work with Google and Amazon Alexa.

What happens if I’m inside the home/business when my alarm goes off?
If you did not accidentally trigger the alarm, call 911 and wait for police to arrive. After they have handled the situation, have a family meeting to make sure everyone understands what happened. Remember that young children are often very sensitive to your sense of urgency; they may need reassurance.

Some commercial systems may require that you first call a security office instead.

Do new door knobs come with keys?
Not if they are a privacy or passage (internal) knob. However, door knobs that provide access to the house or business usually come with keys. Exterior door knobs are part of the main defense between the house and anyone not welcomed in. With this type, keys are created for each resident to fit the individual lock. Cheaper mass-produced locks may use identical keys and be inappropriate for external security.

Is the equipment that you install proprietary?
No. Unlike some national security companies, your Holder Total Security systems and equipment may be serviced and monitored freely.

Do you install both commercial and residential products?
Yes. We are a full-service security company offering products for all types of structures. We can also advise you on your security situation and any long-range planning.

Please consider Holder’s security tips for the vulnerable

Children ( also elderly, or medical condition )

If you’re interested in an Access Control System, especially in Tulsa and Northeast Oklahoma, give us a call. Please feel free to browse HOLDERSECURITY.COM for more information.

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